Rewards

JamRewards Programme Terms & Conditions

Welcome to JamRewards, the loyalty programme from jamgolf.com designed to reward you every time you shop with us. By joining JamRewards, you agree to the following terms and conditions, which outline how you can earn and redeem rewards, as well as the general guidelines for participation.

Updates

Updated Terms and Conditions for Rewards as of 9th December 2024. Price promises made before purchase are now excluded from earning rewards points.

 

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1. Eligibility & Membership

• Sign-Up Requirements: To become a JamRewards member, you must verify your email address.

• For new accounts, simply tick the box agreeing to join JamRewards during account creation.

• For existing accounts, go to the JamRewards section within your account settings to sign up.

• VIP Level: VIP membership is by invitation only. We reserve the right to adjust VIP status based on your activity and adherence to the programme’s criteria.

 

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2. Earning JamRewards Credit

• Purchase Rewards:

• Earn 2.5% in credit for purchases with an item total below £500.

• Earn 5% in credit for purchases with an item total of £500 or above.

• Exclusions: Credit cannot be earned on telephone orders.

• Price promises or adjustments made before purchase are excluded from earning rewards points.

• Credit Issue Timing: JamRewards credit will be added to your account 14 days after your purchase date.

 

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3. Using Your JamRewards Credit

• Redemption Process: To use your JamRewards credit, simply head to checkout, select “Use My Account Balance,” and apply it towards your order. You can use it to:

• Cover the full order amount if the credit balance is sufficient.

• Pay partially and cover the remaining balance with any other available payment method..

• No Cash Value: JamRewards credit has no cash value and cannot be withdrawn.

 

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4. Expiration & Account Management

• Account Inactivity: If your JamRewards account remains inactive for 18 months, any remaining credit balance will be written off.

• Account Freezing: We reserve the right to freeze your account if any misuse or exploitation of the programme is suspected.

 

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5. Special Offers & Benefits

• Free Gift on First Order: As a new JamRewards member on your first order over £50 since joining the rewards program, you are eligible for a free gift.

• The free gift is selected randomly and can range from a sleeve of balls to golf clubs.

• You must be logged in and registered with JamRewards to qualify for this benefit.

• Instant Price Promise: If an item you purchased drops in price on jamgolf.com within 15 days of ordering, we will credit you the difference automatically..

• Free Priority Shipping: Enjoy free priority shipping on orders over £40 if you are logged in as a JamRewards member. Priority shipping is available only for items in stock and to eligible addresses.

• Early Access to Sales & Deals: As a JamRewards member, you will receive early access to exclusive sales and discounts. To take advantage of these offers, you must be logged into your JamRewards account.

 

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6. Privacy & Data Usage

• We use your personal information to manage your JamRewards membership, perform sales and marketing analysis, and personalise your marketing experience where appropriate. Please refer to our [Privacy Policy] for detailed information on how we protect your data.

 

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Thank you for being a part of JamRewards! These terms are subject to change, so please review them regularly to stay up to date.